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Customer Service
The highly experienced Zephex® team provide a comprehensive range of key support services to customers as an integral part of our offering, including:
- In addition to our own Certificate of Analysis, if required we can facilitate completely independent customer “acceptance testing” to analyse shipments before they are despatched.
- Support in complying with ICH guidelines as confirmed by inspection bodies such as the FDA and MHRA, and in meeting other legislation such as the European F-Gas regulations.
- Skilled analytical and transport engineering services to assist in the specification, design, installation and validation of propellant storage and handling facilities.
- A range of technical support including formulation advice, full regulatory documentation support and analytical methods.

Innovation
Koura has developed a new, innovative low global warming potential (GWP) medical propellant, introducing Zephex 152a.
Zephex® 152a will reduce the carbon footprint of pressurised metered dose inhalers, bringing about a greater than 90 percent reduction in GWP compared to some current MDI propellants. This will mean over 100 million people with respiratory conditions such as asthma can address any concerns over the carbon footprint of their asthma inhaler.
From the Newsroom

Koura: Rising to the Challenge
The Chemical Industries Association has launched part 3 of their ‘COVID-19 Response’ series, which looks at the work being done across the industry to help
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Zephex smashes production records in the face of COVID-19
2020 has been a challenging year, but in the face of on-site restrictions and reduced staff numbers, our production teams still delivered a record-breaking year.
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Efficacy, Sustainability and Longevity
As the leading manufacturer and supplier of the world’s medical propellants, a vital component within Metered Dose Inhalers (pMDI), Koura offers a product portfolio which
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